Vlado Footwear takes the privacy of our users very seriously. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website or make purchases from our online store at vladofootwear.shop.
Collection of Personal Information
We collect personal information from you when you voluntarily provide it to us. For example, we collect information when you create an account, make an online purchase, contact customer support, participate in forums or social media, take surveys, enter competitions or sweepstakes, subscribe to marketing communications, or use other features on our website.
The types of personal information we may collect includes your name, email address, phone number, postal address, payment information, purchases, inquiries, and any other information you choose to provide. We collect only the minimum amount of information needed to fulfill the purpose of your interaction with us.
We also collect technical information automatically as you navigate our website. This may include your IP address, browser type and version, operating system, referral source, length of visit, page views, website navigation, and shopping behavior. This data allows us to improve the performance of our site.
Use of Personal Information
We use your personal information to:
- Process orders and deliver products or services requested by you.
- Send you product shipping and tracking information.
- Respond to customer service inquiries and requests.
- Administer contests, sweepstakes, discounts, or other promotions.
- Send marketing and promotional communications related to our business that we think may interest you.
- Display personalized advertisements and content.
- Conduct research to improve our products and customer service.
- Prevent fraudulent transactions and enhance security.
- Comply with legal obligations.
We will not sell or rent your personal information to third parties without your consent, unless required by law. Any third parties who perform services for us are obligated to keep your information confidential and use it only for the purpose of providing service to us.
Protection of Personal Information
We take precautions to protect your personal information against unauthorized access, loss, misuse, or alteration. Our website uses SSL encryption to protect data transmitted over the internet. However, no internet transmission is ever fully secure, so we cannot guarantee the security of any information you provide.
Use of Cookies
Cookies are small files that websites save to your hard drive or browser to track user preferences and actions on the site. Our website uses cookies to improve your experience. Cookies allow us to estimate audience size, store information about your preferences and settings, enhance and measure ad campaigns, and provide you with a customized experience.
You can disable cookies in your browser settings, but some features on our site may not work properly without them. By using our website, you consent to the use of cookies as described here.
Disclosure to Third Parties
We do not sell, trade, or share your personal information with third parties, except in the following circumstances:
- When you make a purchase, your payment information is processed by our ecommerce platform and payment processors.
- We may share your information with service providers performing services on our behalf, like web hosting, email delivery, marketing, and analytics. These companies do not have the right to use your data beyond what is necessary to assist us.
- If required by law, like responding to a subpoena, court order or legal process.
- To protect our rights, safety, or property, as well as others.
- If we go through a business transition, like a merger, being acquired by another company, or selling a portion of our assets, your information will likely be among the transferred assets.
- With your consent or direction to do so.
We do not share or sell your personal information with third parties for their own marketing purposes.
Third Party Links
Occasionally, at our discretion, we may include links to third party products or services on our website. These third party sites have separate policies and we are not responsible for their privacy practices. We encourage you to carefully read the privacy policies of any third party site you visit.
Your Privacy Choices
You have certain choices available regarding our use of your personal information:
- You may opt-out of receiving our marketing emails by following the unsubscribe instructions included in each message. Note that you will still receive procedural and transactional messages even if you unsubscribe from promotional emails.
- You may disable cookies in your browser settings, but our website may not work properly without them.
- You may request access to or deletion of your personal data by emailing [email protected]. For security, you may be required to verify your identity before we fulfill such requests.
Children’s Privacy
Our website is not directed to children under 18 and we do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us so appropriate steps can be taken to delete it.
California Privacy Rights
If you are a California resident, you have the right to request certain information under the California Consumer Privacy Act (CCPA) regarding our collection and use of your personal information over the past 12 months. To submit a request, email [email protected] or write to us at the address listed at the end of this policy.
You are entitled to request:
- The categories of personal information collected about you
- The categories of sources from which your information was collected
- The business purposes for collecting your information
- The categories of third parties we share your information with
You also have the right to request deletion of your personal information collected or maintained by us, subject to certain exceptions. Once we receive and verify your request, we will delete (and direct our service providers to delete) your personal information unless the law allows us to retain it.
International Data Transfers
We are headquartered in the United States and have service providers in other countries. Your personal information may be transferred outside your state, province, or country to the United States or other locations for storage and processing. By using our website and providing us with your personal information, you consent to such transfer to, and processing in, the U.S. or other countries.
Changes to this Policy
We may change this privacy policy at any time to reflect updates in our business practices. If we make material changes, we will notify you through our website or email prior to the changes taking effect. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions about this privacy policy or how we handle your personal information, please email [email protected].
Effective Date: January 1, 2023